Delta later tweeted back ta the good doctor, saying that the company does not “condone discrimination.”
@Delta my experience last night when a fellow passenger needed help shows that being a @harvardmed @MassGeneralMDs does not shield from #racism #WhatADoctorLooksLike #ILookLikeADoctor #ILookLikeASurgeon #BiasInMedicine #implicitbias #BlackWomenDoctors do exist. https://t.co/PMZTEUyurx— Fatima Cody Stanford, MD, MPH, MPA, FAAP, FACP (@fstanfordmd) October 31, 2018
The company noted that it intended to reach out to the doctor directly. Stanford told CNN that an executive assistant called her and told her that the company would be investigating the matter. Delta spokesperson Anthony Black said in a statement the the attendants apparently “initially misread the credentials offered by the doctor and went to reconfirm her specific discipline.” “We are following up with the crew to ensure proper policy is followed. Dr. Stanford’s care for the passenger remained uninterrupted throughout the duration of the medical issue,” Black said. However, Stanford is still left “quite uncertain” about the whole situation, she tweeted, and if any real change will come.
I am so sorry for your frustration Dr. Stanford. Please know that Delta does not condone discrimination for any reason and we take your comments very seriously. We are looking into further and will be reaching out to you directly. HTD— Delta (@Delta) October 31, 2018
It is not the first time Delta has been accused of discrimination by a black female doctor. Back in 2016, Dr. Tamika Cross, an OB-GYN was flying from Detroit to Minneapolis when she too tried to help out a passenger in distress. However, instead of being questioned, Cross was actually stopped from helping the sick passenger.
So I spoke with @Delta and I left the conversation quite uncertain that any changes will be made. Summary: flight attendants thought I was a #therapist despite #MDlicense. They will make sure this is addressed. Thanks for being a #skymiles member. Really?!$ #iamadoctor— Fatima Cody Stanford, MD, MPH, MPA, FAAP, FACP (@fstanfordmd) October 31, 2018