“The language and conduct are unacceptable and violate both our policies and everything we believe in."
An Airbnb North Carolina host was banned Wednesday after he sent a tirade of racist comments to a potential guest.
Looking for temporary stay while she completed office training for her job relocation, the guest was sent messages by host Todd Warner threatening to cancel her reservation. The screenshots of the encounter were shared on Twitter by her peer, Shani Taylor.
A representative from Airbnb responded to Taylor’s tweets, expressing that such behavior was not condoned by the company.
“We were horrified when we read these messages,” Nick Papas, Airbnb spokesperson, told USA Today. “The language and conduct are unacceptable and violate both our policies and everything we believe in. This host has been removed from Airbnb and we’ve reached out to the guest to offer our full and complete support, including ensuring the guest has a safe place to stay.”
Co-founder and CEO, Brian Chesky, also tweeted,
The incident comes shortly after the lawsuit filed against Airbnb for allegedly violating the Fair Housing Act.
WANT MORE FROM ESSENCE? Subscribe to our daily newsletter for the latest in hair, beauty, style and celebrity news.